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Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 9,010. Below are the most recent:

The latest 25 comments are being displayed. To view all 9,010 comments click here.

Good25 Average0 Poor0


Good
Friday the 3rd February 2012 at 22:51
Great service, every single question asked was answered straight away. Wouldn't use any other products for my access control systems. Very pleased with the products and service.

Good
Friday the 3rd February 2012 at 16:53
Excellent as always, thankyou. Top marks everytime.

Good
Friday the 3rd February 2012 at 15:14
Happy to help, very quick and patient support despite my complete lack of knowledge.

Good
Friday the 3rd February 2012 at 11:22
You have never failed to solve my problem or answered my queries satisfactorily. Thanks, you're a great and valuable bunch. keep it up. Glen Duchen

Good
Thursday the 2nd February 2012 at 22:03
Exceptional support as usual

Good
Thursday the 2nd February 2012 at 21:17
Excellent advise as usual

Good
Thursday the 2nd February 2012 at 21:03
Absolutely superb! Service was second to none, spoke to three guys and each one was really helpful and nothing seemed to be any trouble for them. Long story short I have a very happy customer, which makes me happy!! Thanks guys

Good
Thursday the 2nd February 2012 at 20:55
Existing Paxton Customer, but before demo was reluctant to use wireless product. After great demo from Anthony, Customer mindset changed and will order a demo case next week for their sales guy. Their Sales guys will attend paxton midlands roadshow.

Good
Thursday the 2nd February 2012 at 20:52
Good Meeting which resulted in customer placing order for 2 x demo cases before we had left their office! Existing Paxton Customer.Thanks for the support Anthony.

Good
Thursday the 2nd February 2012 at 17:27
Very helpful

Good
Thursday the 2nd February 2012 at 16:42
I thought Steve and the course was very good, although I have had little experience with the products it was good to see how they all work and what applications they can be used for. I look forward to arranging a training session at our offices for my engineers. We are installing our first Net2 network system next week and now have more confidence. I look forward to arranging a training session at our offices for my engineers. Thanks Steve Foster

Good
Thursday the 2nd February 2012 at 14:25
always a pleasure.

Good
Thursday the 2nd February 2012 at 13:59
I personally found the training to be excellent. Steve knows the products exceptionally well and i found his teaching methods top class. I look foward to returning, knowing that Paxton offers a first class service with a first class team. I look forward to working with Paxton products in the future.

Good
Thursday the 2nd February 2012 at 10:12
Nick is an assett to paxton, one of the few representatives that i look forward to seeing

Good
Thursday the 2nd February 2012 at 09:45
Very helpful and informative as usual! Thank you Nick.

Good
Thursday the 2nd February 2012 at 09:29
I have used your service several times.I do not see how you could do anything to improve it.Its excellent.

Good
Thursday the 2nd February 2012 at 08:23
Competent technician answered all queries, Very happy:)

Good
Wednesday the 1st February 2012 at 15:03
Quick anr efficient

Good
Wednesday the 1st February 2012 at 14:39
Spoke to Gareth who was very helpful and assisted. Thanks

Good
Wednesday the 1st February 2012 at 14:27
Brilliant support from chap who answered call.

Good
Wednesday the 1st February 2012 at 14:09
Juat a purchase query but had my call returned within a few minutes Thanks

Good
Wednesday the 1st February 2012 at 12:56
As usual nice to have Paxton visit!

Good
Wednesday the 1st February 2012 at 12:30
Excellent service, as always. Thank you.

Good
Wednesday the 1st February 2012 at 11:11
Very helpful, and answered all my questions with confidence and competence. I was impressed.

Good
Wednesday the 1st February 2012 at 09:59
Very helpful and quick answering phone.