You are about to change tabs!!!

Menu items here are different on each tab

Only menu items relevant to installers will be shown when in the installers tab.


Do not show again

Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 5,565. Below are the most recent:

The latest 25 comments are being displayed. To view all 5,565 comments click here.

Good25 Average0 Poor0


Good
Wednesday the 10th March 2010 at 13:41
Great Support as always, phones qucikly answered and tech support first class as always Thank you

Good
Wednesday the 10th March 2010 at 13:38
Brilliant service as always

Good
Wednesday the 10th March 2010 at 12:13
Thanks for your help. Erik Rens LaSerUK

Good
Wednesday the 10th March 2010 at 10:22
very efficient. suggested a potential solution immediately

Good
Wednesday the 10th March 2010 at 10:00
All our engineers enjoyed the training from Andy, the main comment I got was that he spoke as an engineer not a techy! He answered all the questions, kept us all intrested and was rewarded with a bacon butty. As new products are released I will have no hesitation to give Andy a call to bring us up to speed! John May

Good
Wednesday the 10th March 2010 at 09:25
Yet again, Nick Swift demostrated the NET 2 system to my client professionally. My client contgratulated Nick on the way the demostration was handled, cheers Nick, I look forward to meeting you on the next project. Kelvin Dixon Abel Alarm Co. Ltd. Sheffield

Good
Tuesday the 9th March 2010 at 20:42
Very fast and very efficiant as always

Good
Tuesday the 9th March 2010 at 16:00
Our engineers found the course very informative

Good
Tuesday the 9th March 2010 at 15:54
Kevin attended site and met with myself and Chris Boyd. Kevin setup a demo net2 kit with the long range reader. Due the location we were unsure if the read range would be suitbale. However Kevin was able to demostrate a read range of 10-15m from inside the site and 5-10m from inside. We will be ordering equipment shortly for this installation

Good
Tuesday the 9th March 2010 at 15:35
As Always great support

Good
Tuesday the 9th March 2010 at 14:35
Very helpfull and able to answer all questions, Thanks!

Good
Tuesday the 9th March 2010 at 13:24
Helpful and knowledgable

Good
Tuesday the 9th March 2010 at 13:03
Quick and efficient diagnosis

Good
Tuesday the 9th March 2010 at 11:33
Excellent as always wish more suppliers were like you . many thanks peter Hickman

Good
Tuesday the 9th March 2010 at 09:06
Excellent as always

Good
Monday the 8th March 2010 at 20:54
good presentation, relaxed & informative. naturally invited questions as we went along

Good
Monday the 8th March 2010 at 18:10
A simple enquiry, but for the price of a phone call you guys just saved some serious hassle AGAIN!!! Cheers

Good
Monday the 8th March 2010 at 17:51
Basic requirement for my call met- problem resolved. Everything else was exceptional service over and above this- well done for persevering in a very polite, helpful, knowledgeable way with what turned out to be a very unusual issue.

Good
Monday the 8th March 2010 at 14:55
As always, Nick keeps us up to date with any new developments from Paxton. Keep up the good work.

Good
Monday the 8th March 2010 at 12:43
The service received from your technical department representatives was excellent, very professional , your representatives was able to identify the equipment in question and inform me of possible solutions. Many Thanks and I will have no problems in purchasing and installing paxton products on the basis of the back up service received on my recent enquiry.

Good
Monday the 8th March 2010 at 11:39
We just now need to see the fixes!

Good
Friday the 5th March 2010 at 13:37
excellect assistance given many thanks

Good
Friday the 5th March 2010 at 11:41
vivcent prince was more than helpful in every way, he was very polite and listened to me,his technical advice was second to none and he is a great asset to your company

Good
Friday the 5th March 2010 at 10:24
Again, a very useful, interesting and informative course. The practical sessions are invaluable. Thanks.

Good
Friday the 5th March 2010 at 10:23
A very impressive course. The staff, facilities and hospitality are all first rate. Thank you.