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Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 6,410. Below are the most recent:

25 good comments are being displayed. To view the latest 25 comments click here.

Good25 Average0 Poor0


Good
Friday the 10th September 2010 at 18:47
very helpful and helped rectify problem (fault was with power supply)not paxton equipment

Good
Friday the 10th September 2010 at 15:26
very happy with how the operator helped us with our queries

Good
Friday the 10th September 2010 at 13:28
Fantastic help as always. Rob Higgins Phoenix Security Systems Newport Shropshire

Good
Thursday the 9th September 2010 at 21:46
Steve was excellent, and explained every stage of the system clearly and concisely. Looking forward to returning for the advanced Net 2 course. Hospitality was superb.

Good
Thursday the 9th September 2010 at 21:26
Very positive meeting, hopefully some of our proposed ideas will be introduced.

Good
Thursday the 9th September 2010 at 19:27
Excellent support as always. This is what we have come to expect from Paxton

Good
Thursday the 9th September 2010 at 19:18
All good thanks

Good
Thursday the 9th September 2010 at 18:48
as normal (for paxton) very helpfull client happy and wants to know what else they can do with net 2, so might be further developments. many thanks jez

Good
Thursday the 9th September 2010 at 18:38
Great Service Thanks

Good
Thursday the 9th September 2010 at 13:57
Advice was clear and unambiguous

Good
Thursday the 9th September 2010 at 10:24
service spot on, thanks

Good
Thursday the 9th September 2010 at 09:43
very efficient, quick & helpful

Good
Thursday the 9th September 2010 at 08:44
The best technical support anywhere in the world...though I am biassed!

Good
Wednesday the 8th September 2010 at 18:22
Paxton have always been very helpful and resolved any queries we have had very quickly both with sales and technical support, it just a shame I cannot get some of my customers to replace their systems with Paxton, I suppose it is the climate we are in at the moment.

Good
Wednesday the 8th September 2010 at 16:54
It was a great course. Paxton is a very professional company and I would recommend the training to anybody. One of the most help full and best courses I have been on. Gerry Rainbow Telecom Ltd.

Good
Wednesday the 8th September 2010 at 15:47
I was reassured in the call that the product would work as I required. True enough when I installed it later that day it performed perfectly and can be accessed by all of the existing cardholders. I'm very impressed with the product and with the quality of knowledgeable back-up available. Big thanks.

Good
Wednesday the 8th September 2010 at 14:18
As informative and helpful as ever. Thank you.

Good
Wednesday the 8th September 2010 at 13:01
Very helpfull

Good
Wednesday the 8th September 2010 at 11:52
helpful as ever good work

Good
Wednesday the 8th September 2010 at 10:15
very helpful, thank you.

Good
Wednesday the 8th September 2010 at 07:20
I have always found the technical support team very helpful

Good
Tuesday the 7th September 2010 at 15:19
Wie immer sehr Informativ!

Good
Tuesday the 7th September 2010 at 13:58
Only one summary : we need electronic cylinders or a easyprox solution.

Good
Monday the 6th September 2010 at 22:04
Excellent service as usual! Keep up the good work

Good
Monday the 6th September 2010 at 13:52
Great support! Knew what I was after and sent thought what was needed in all under 30 mins.