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Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 27,430. Below are the most recent:

The latest 25 comments are being displayed.
  • good (24)
  • average (1)
  • poor (0)

good
Monday the 22nd April 2019 at 14:47
I found the representative Eric Colluccio to be Professional and Knowledgeable. Not Pushy but attentative to our needs

good
Monday the 22nd April 2019 at 14:19
Tim came in to set up a Lunch and Learn to go over the new Audio Monitor and Paxlock Mortise. While here he did a follow up with Maria on a project. We always look forward to seeing Tim when he comes in.

good
Monday the 22nd April 2019 at 12:56
Tim, Great to see you again, let see if we can work together on the Miami Hospital project.

good
Monday the 22nd April 2019 at 08:24
Customer Service was excellent. Easy to talk to very friendly and they have a qood sense of humour.

good
Friday the 19th April 2019 at 19:37
As always expectations met. Wish all company support was as professional.

good
Friday the 19th April 2019 at 14:17
Tres bonne réactivité de la part du SAV et de l'équipe commerciale.

good
Friday the 19th April 2019 at 00:04
Very knowledgeable and curtious

good
Thursday the 18th April 2019 at 21:35
Always great!

good
Thursday the 18th April 2019 at 21:12
Guys are always very helpful first class tech support 👌🏻

good
Thursday the 18th April 2019 at 20:17
The follow up of Dave is outstanding.

good
Thursday the 18th April 2019 at 19:42
Professional and efficient customer service; well done.

good
Thursday the 18th April 2019 at 18:56
Paxton Access Tech support is the BEST

good
Thursday the 18th April 2019 at 17:15
Thank you for the assistance!

good
Thursday the 18th April 2019 at 17:06
Mark is awesome.. always keeps us up to date with Paxton.. always helps out when we need advice

good
Thursday the 18th April 2019 at 16:22
Very helpful!

good
Thursday the 18th April 2019 at 15:52
Alway like to speak to tec support very Professional

average
Thursday the 18th April 2019 at 15:43
I was looking for advise on a wireless link for a Net2 System, but I maybe did not make that clear. However I got a call back from Derek Walker who provided me with the answer I needed to enable me reply to a prospective client.

good
Thursday the 18th April 2019 at 13:40
Prompt response and resolution as always - Thank you

good
Thursday the 18th April 2019 at 13:39
Excellent presentation. Very informative and well presented.

good
Thursday the 18th April 2019 at 13:19
Lady that dealt with my query was lovely, very helpful and a pleasure to deal with. Thank you

good
Thursday the 18th April 2019 at 11:36
very knowledgeable and provided the information required - efficient and efective

good
Thursday the 18th April 2019 at 11:08
Arrived on time polite went through everything very helpful That's it really

good
Thursday the 18th April 2019 at 10:51
Very polite and was able to answer my questions efficiently :)

good
Wednesday the 17th April 2019 at 19:10
In 26 years of dealing with customer service representatives and technical support staffs I have never come across a team as courteous and professional as Paxton. Your tech support team is second to none. Thank you! Brett Kelly Certified Electric

good
Wednesday the 17th April 2019 at 16:54
always great service

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