Customer comments

Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 24,660. Below are the most recent:

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Wednesday the 15th August 2018 at 15:28
My customer (NBE Fire and Security) received a free unit directly from Paxton. This turned out to be faulty so he wanted to get a replacement. Paxton have then told my customer they need to go through Norbain to get the replacement. The order wasnt anything to do with us so why would we need to sort out the returns?

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